Author: dpepper

How to Set up a Support Passphrase in Manage

Posted on by dpepper | Updated:
Reading Time: 2 minutes

Liquid Web requires anyone contacting our support team to authenticate their account in order to receive any nonpublic information about a website, or to receive any information about a server or account.

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Reading Time: 5 minutes

Should you discover (or suspect) that a client or customer’s IP address has been blocked in the firewall, or you just need to open (or close) a port on your cPanel server, you may be able to quickly resolve the issue yourself if you have access to WebHost Manager and the ConfigServer Firewall (CSF).

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