Category: Common Fixes

Pre-Flight Check

• These instructions are intended specifically for setting up an email account in Mozilla Thunderbird 38.3.0 on Mac OS X 10.11.1.
• While the steps should be similar across platforms and operating systems, they may not necessarily apply to older versions of Thunderbird.
• For help with general email account settings, see How to Set up Any Email Client.

You can edit an email account that already has been configured in Thunderbird, for example should you decide to switch between non-SSL and SSL settings or change the server’s connection port. You change the connection type between standard (non-SSL) and secure (SSL) by changing the hostname and port for the incoming and outgoing servers.

Pre-Flight Check

• These instructions are intended specifically for setting up an email account in Mozilla Thunderbird 38.3.0 on Mac OS X 10.11.1.
• While the steps should be similar across platforms and operating systems, they may not necessarily apply to older versions of Thunderbird.
• For help with general email account settings, see How to Set up Any Email Client.

When connecting to your email server using the IMAP protocol, you have the ability to choose the specific mail folders to which you wish to subscribe.

If you’ve already set up your email account on your device and need to update the password, want to switch between non-SSL and SSL settings, or need to change the port settings, you can easily edit the account from within the Settings app.

The root password is the key to full control over your server, and it’s essential that it remains secure. At some point, nearly every server administrator will need to change the root password, either to revoke access to previously authorized individuals or due to an internal password policy. Additionally, the server’s root password should be changed any time a security breach is suspected.

Should you discover (or suspect) that a client or customer’s IP address has been blocked by the firewall on your cPanel VPS server, or should you just need to open or close a port, you may be able to quickly resolve the issue yourself with just a little help.

If you find that you are able to receive email but cannot send email, your email client may not be properly configured for SMTP authentication, which is required by your mail server.

Setting up email in a client such as Outlook or Mac Mail on your cPanel server for the first time can be a bit complicated, but once you know a few key pieces of information, you can get almost any email client up and running quickly.

The most essential concept to understand in web hosting is the Domain Name System. At its most basic level, DNS determines whether a visitor to your site sees the actual site, or a “Server not found” error. Like a telephone book, DNS matches names (your domain name) to numbers (IP addresses).