Category: Technical Support

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This tutorial assumes you’ve already logged in to cPanel’s File Manager.
You can rename files and folders by performing the same action but there are actually two ways to do this.

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As part of an industry-wide effort to adopt strict security standards, PayPal is upgrading the SSL certificates it uses to secure its sites and API endpoints. By June 17, 2016, SSL certificates will need to be signed using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.

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Preflight Check

  • This article assumes that you wish to order an SSL certificate through your Manage customer dashboard, or renew a certificate which you previously ordered through Manage.
  • For new certificates (non-renewals), you will first need to obtain a Certificate Signing Request (CSR). If you prefer, you can easily generate a CSR through cPanel or Plesk.

Ordering an SSL Certificate in Manage

Log into your Manage dashboard at https://manage.liquidweb.com and click on the Create button at the top left, then select SSL Certificate from the list of options.

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In an effort to increase security, cPanel has modified the default notification settings for certain items that the control panel monitors. Due to the change in notification settings, cPanel users may receive notifications that they previously had not encountered. In particular, a number of changes were made to the notification options for Security Advisor beginning with the release of WHM 56.

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Plesk 12.5 runs two scheduled tasks every day to compile web statistics and perform daily maintenance. By default, Plesk will send an email to the administrator every time each the tasks completes, which some users may consider a minor annoyance. Fortunately, it’s easy to adjust the notification options for these scripts so that emails are only generated when an error occurs.

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In this article, we discuss the backup and restore of databases in Plesk. In earlier versions of Plesk, it was required to use database management tools to dump your databases. But in Plesk 12.5, it allows you to backup a database (by exporting a database dump as an SQL file) and then restoring them (by importing a database dump as an SQL file) without actually having to leave the control panel! Let’s take a look at how to accomplish this task…

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You can add or edit users, and create and assign roles via Plesk’s user settings page. The method for accessing user settings is slightly different in various Plesk views:

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Let’s Encrypt is a free, automated, and open certificate authority from the Internet Security Research Group (ISRG). It enables anyone to install a free trusted SSL certificate on their website and benefit from the enhanced security an encrypted connection provides. Unlike a self-signed SSL certificate, which also is free and secure (but not verified), a Let’s Encrypt certificate is recognized as fully verified and will display the padlock icon in the address bar of modern browsers.

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Pre-Flight Check

  • This article is specifically intended for generating a Certificate Signing Request and installing a standard SSL certificate on a Windows server running Plesk.
  • We’ll walk through ordering the SSL via Liquid Web’s Manage interface, but you can use the CSR you generate in Plesk to purchase an SSL from the vendor of your choice.
  • If your Windows server is running Plesk 12.5 or higher, you can check out our tutorial on Using Let’s Encrypt SSL Certificates with Plesk 12.5.

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