Category: Technical Support

One of the most-requested features on cPanel servers is the ability to manage and filter traffic at a country level. With the ConfigServer Firewall (CSF) plugin in WebHost Manager, you can do exactly that.

One of the most-requested features on cPanel servers is the ability to manage and filter traffic at a country level. With the ConfigServer Firewall (CSF) plugin in WebHost Manager, you can do exactly that.

Prior to making direct edits to the firewall configuration file or changing advanced firewall settings in WHM, a backup of the current configuration should be taken so that the settings can quickly and easily be reverted if needed.

Pre-Flight Check

• These instructions are intended for domain names using Liquid Web’s nameservers.
• If the main domain uses other nameservers, such as at a registrar, you will need to log in there and add an “A” record for the hostname in the main domain’s DNS zone file. The record should point to the server’s primary IP address.

WordPress Optimized Template sites installed via the Sites tab in Manage automatically are backed up each day, with the server retaining the 10 most recent backups. You can easily restore any site from an available backup in the Sites dashboard in Manage.

Pre-Flight Check

• These instructions are intended specifically for setting up an email account in Mozilla Thunderbird 38.3.0 on Mac OS X 10.11.1.
• While the steps should be similar across platforms and operating systems, they may not necessarily apply to older versions of Thunderbird.
• For help with general email account settings, see How to Set up Any Email Client.

You can edit an email account that already has been configured in Thunderbird, for example should you decide to switch between non-SSL and SSL settings or change the server’s connection port. You change the connection type between standard (non-SSL) and secure (SSL) by changing the hostname and port for the incoming and outgoing servers.

Overview

Joomla’s latest update addresses a critical remote command-execution vulnerability that has been actively exploited in the wild since at least Dec. 12, 2015.

Should you discover (or suspect) that a client or customer’s IP address has been blocked by the firewall on your cPanel VPS server, or should you just need to open or close a port, you may be able to quickly resolve the issue yourself with just a little help.

If you find that you are able to receive email but cannot send email, your email client may not be properly configured for SMTP authentication, which is required by your mail server.

Setting up email in a client such as Outlook or Mac Mail on your cPanel server for the first time can be a bit complicated, but once you know a few key pieces of information, you can get almost any email client up and running quickly.