Category: Technical Support

Updating DNS Records and DNS Propagation Time

Posted on by dpepper | Updated:
Reading Time: 2 minutes

The most essential concept to understand in web hosting is the Domain Name System. At its most basic level, DNS determines whether a visitor to your site sees the actual site, or a “Server not found” error. Like a telephone book, DNS matches names (your domain name) to numbers (IP addresses).

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A Closer Look at cPanel Notifications

Posted on by dpepper | Updated:
Reading Time: 6 minutes

In recent updates, cPanel has modified some of the notification settings for their control panel. As a result, you may find that the priority of certain notification types have changed and you may begin to receive notifications that you previously had not encountered. In particular, the notification options for Security Advisor changed with the release of WHM 56 on April 26, 2016.

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Most Common Support Requests

Posted on by dpepper | Updated:
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As you might expect, most support requests on managed cPanel servers fall into a few basic categories. What you might be surprised to discover is that many common problems can be resolved by following a few simple steps.

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CSF (or Config Server Firewall) offers several advantages over the APF (Advanced Policy Firewall), including more robust protection against Denial of Service, SYN flood and other common attacks. One of its most appealing features is its plugin for WebHost Manager that allows you to quickly access firewall settings and common tasks through a graphical interface.

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Should you discover (or suspect) that a client or customer’s IP address has been blocked in the firewall, or you just need to open (or close) a port on your cPanel server, you may be able to quickly resolve the issue yourself if you have access to WebHost Manager and the ConfigServer Firewall (CSF).

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Introduction

Git is an open source, distributed version control system (VCS). It’s commonly used for source code management (SCM), with sites like GitHub offering a social coding experience, and popular projects such as Perl, Ruby on Rails, and the Linux kernel using it.

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Introduction

Git is a widely adopted, distributed version control system (VCS) and open source. It’s commonly used for source code management (SCM), with sites like GitHub offering a social coding experience, and popular projects such as Perl, Ruby on Rails, and the Linux kernel using it.

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FTP (File Transfer Protocol) is likely the most well-known method of uploading files to a server; a wide array of FTP servers, such as vsftpd, and clients exist for every platform.

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PostgreSQL supports multiple client authentication methods including: trust, reject, md5, password, gss, sspi, krb5, ident, peer, ldap, radius, cert, and pam. Here we’re only going to concern ourselves with two: ident and md5.

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