Tag: cPanel

Should you discover (or suspect) that a client or customer’s IP address has been blocked by the firewall on your cPanel VPS server, or should you just need to open or close a port, you may be able to quickly resolve the issue yourself with just a little help.

Setting up email in a client such as Outlook or Mac Mail on your cPanel server for the first time can be a bit complicated, but once you know a few key pieces of information, you can get almost any email client up and running quickly.

In recent updates, cPanel has modified some of the notification settings for their control panel. As a result, you may find that the priority of certain notification types have changed and you may begin to receive notifications that you previously had not encountered. In particular, the notification options for Security Advisor changed with the release of WHM 56 on April 26, 2016.

Are you unable to connect to your cPanel based VPS server  or dedicated server to send or receive email, log into cPanel or WHM, or make an FTP or SSH connection? Are you able to view your website in your browser? If not, and the connection simply times out, it's possible that your IP address has been blocked by the dedicated server’s firewall. Typically, this is the result of too many failed logins (through cPanel, SSH, FTP, email, etc.) in too short a period of time.

As you might expect, most support requests on managed cPanel servers fall into a few basic categories. What you might be surprised to discover is that many common problems can be resolved by following a few simple steps.

CSF (or Config Server Firewall) offers several advantages over the APF (Advanced Policy Firewall), including more robust protection against Denial of Service, SYN flood and other common attacks. One of its most appealing features is its plugin for WebHost Manager that allows you to quickly access firewall settings and common tasks through a graphical interface.

Should you discover (or suspect) that a client or customer’s IP address has been blocked in the firewall, or you just need to open (or close) a port on your cPanel server, you may be able to quickly resolve the issue yourself if you have access to WebHost Manager and the ConfigServer Firewall (CSF).

Pre-Flight Check

• These instructions are intended specifically for checking your version of cPanel or WHM via the command line or the WHM dashboard.
• I’ll be working from a Liquid Web Managed CentOS 7 server, and I’ll be logged in as root.

Step #1: Log In to WHM

First, log in to WHM. You’ll arrive at your WHM dashboard:

Pre-Flight Check

• These instructions are intended specifically for checking your version of cPanel or WHM via the command line or the WHM dashboard.
• I’ll be working from a Liquid Web Managed CentOS 7 server, and I’ll be logged in as root.

Method #1: Checking the Version of cPanel / WHM by the ‘cpanel’ Command

Using the cPanel command:

WordPress is a very popular option for running a website or blog and can be used to get your content online quickly.  This guide will walk you through installing the WordPress server software via cPanel / WHM and Softaculous. Liquid Web makes WordPress hosting easy and painless, for every level of customer, especially since all of our managed plans are backed by our 24/7/365 Support team!